Chasing the Mouse
I called Chaos Computers this morning to ask a simple question regarding my mouse pointer and was directed to Chris who gave me a tip to making it work again, it was jumping to where the mouse pointer was resting while I typed (and I type really fast – so you can imagine the annoyance when the mouse decides to type elsewhere while you’re in a doc or email – the amending and reformatting was starting to really get to me!).
I want the managers to also know that Chris, who took a few min of his time to explain this to me and where to get it, made all the difference! He didn’t need to, in fact, he could’ve ripped me off and told me to bring my computer in to be looked at as the usual computer shop would do. Pay a few hundred bucks and lost out on a half a day’s work or so, nevermind spending time and petrol to get out to you guys. That didn’t have to happen!
I'm really impressed with the service he gave me, the time he took to answer my question and even though it was only a few minutes of his time and didn’t get anything out of it, its gone a long way to making a good name for your company and will SURELY secure you guys future business from us! I found the website I needed for my new drivers, downloaded them for my new OPS and am seriously happy with Chaos (Chris) that I want to let the world know!
I really feel good about suggesting Chaos to anyone who may need assistance now. Wow!! yr customer service really rocks!!!!! And I didn’t have to spend a single cent except for the telephone call.
Thanks Chris! When I need further help, I will now come straight back to Chaos!